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December 2020

Video library heavily pumped up

Tsurumi Pumps

Customer training in Corona times? No difficult task for Tsurumi: on his website, the manufacturer has published numerous videos demonstrating the maintenance of dewatering and sewage pumps. They not only show how things are done technically, but also provide valuable insights into the design of the pumps.

Once again, the Japanese are breaking new ground in order to maintain their traditionally close contact with customers even during the crisis. After all, companies and construction sites do not stand still and the pumps have to run.

Especially when water with high solid content is pumped, components such as the impeller and the inlet opening are exposed to high mechanical stress. At some point, a replacement is simply due. To ensure that everything can continue running, it is best for the operator to help himself - instead of waiting for the technician from the dealer or the manufacturer.

In professional films, Tsurumi shows how to proceed. Some maintenance jobs are done in no time, others take a little longer. The running time of the films reflects this - they last from about one minute to over an hour. It is remarkable that Tsurumi shows in detail which steps are to be carried out and what tools are needed. No previous knowledge is required, the didactics are exemplary. The new video library at Tsurumi.eu is therefore a must for plant managers and pump operators. It supplements the operating handbook that comes with the pump. Various other videos are already being planned.

By the way, the manufacturer is testing even more ways to get closer to the customer: with training sessions that are broadcast live on the internet. They are interactive, so viewers can even ask questions simultaneously. Via Zoom, the stream can be accessed on any computer, tablet or mobile phone. Or simply viewed directly in the browser without any app. Tsurumi publishes the link to the next session on Facebook. Registration is not necessary.

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Tsurumi.eu now provides lots of video tips showing how to maintenance water pumps (Photo: Tsurumi)
Per maggiori informazioni, contattare:
Birger Schmidt, marketing
Tsurumi (Europe) GmbH
Wahlerstr. 10
40472 Düsseldorf
Germania
Tel: +49 211 417 9373
Fax: +49 211 479 1429
E-mail: sales@tsurumi.eu

Tsurumi è uno dei produttori di pompe con maggiore esperienza al mondo. Nella moderna sede di Kyoto, la produzione annua globale di pompe a immersione di Tsurumi è superiore a quella di qualsiasi altro produttore di pompe. La gamma Tsurumi attualmente include più di 1800 diversi modelli di pompe: a semi-vortice, a vortice, anti-ostruzione, fresatura, per cantieristica e drenaggio, per acque nere e reflue, per aeratori e soffiatori, per unità di decantazione e skimmer per rimozione della schiuma. Tsurumi opera su scala mondiale grazie all'ampia rete di rivenditori in Europa, America del Nord e del Sud, Asia, Australia e alcune zone dell'Africa.
www.tsurumi.eu