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December 2020

Video library heavily pumped up

Tsurumi Pumps

Customer training in Corona times? No difficult task for Tsurumi: on his website, the manufacturer has published numerous videos demonstrating the maintenance of dewatering and sewage pumps. They not only show how things are done technically, but also provide valuable insights into the design of the pumps.

Once again, the Japanese are breaking new ground in order to maintain their traditionally close contact with customers even during the crisis. After all, companies and construction sites do not stand still and the pumps have to run.

Especially when water with high solid content is pumped, components such as the impeller and the inlet opening are exposed to high mechanical stress. At some point, a replacement is simply due. To ensure that everything can continue running, it is best for the operator to help himself - instead of waiting for the technician from the dealer or the manufacturer.

In professional films, Tsurumi shows how to proceed. Some maintenance jobs are done in no time, others take a little longer. The running time of the films reflects this - they last from about one minute to over an hour. It is remarkable that Tsurumi shows in detail which steps are to be carried out and what tools are needed. No previous knowledge is required, the didactics are exemplary. The new video library at Tsurumi.eu is therefore a must for plant managers and pump operators. It supplements the operating handbook that comes with the pump. Various other videos are already being planned.

By the way, the manufacturer is testing even more ways to get closer to the customer: with training sessions that are broadcast live on the internet. They are interactive, so viewers can even ask questions simultaneously. Via Zoom, the stream can be accessed on any computer, tablet or mobile phone. Or simply viewed directly in the browser without any app. Tsurumi publishes the link to the next session on Facebook. Registration is not necessary.

Tsurumi.eu now provides lots of video tips showing how to maintenance water pumps (Photo: Tsurumi)
Za daljnje informacije obratite se na adresu:
Mr. Birger Schmidt, Marketing
Tsurumi (Europe) GmbH
Wahlerstr. 10
40472 Düsseldorf
Njemačka
Tel: +49 211 417 9373
Faks.: +49 211 479 1429
e-pošta: sales@tsurumi.eu

Tsurumi je jedan od najiskusnijih proizvođača pumpi na svijetu. Iz svoje moderne tvornice u Kyotu Tsurumi proizvodi više potopnih pumpi globalno godišnje od bilo kojega proizvođača pumpi. Trenutačno postoji 1800 različitih modela pumpi u opsegu poduzeća Tsurumi, uključujući poluvortex, vortex, nezačepljujuće, s rezačem, građevinske i drenažne, za kanalizacijsku i otpadnu vodu, aeratore i puhala, jedinice za dekantiranje i usisavače otpadne površinske vode. Tsurumi djeluje na svjetskoj razini sa širokom mrežom distributera diljem Europe, Sjeverne i Južne Amerike, Azije, Australije i dijelova Afrike.
www.tsurumi.eu