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Pravna Napomena


TSURUMI (Europe) GmbH
Wahlerstr. 10
D-40472 Düsseldorf

Tel.: +49-211-4179373
Fax: +49-211-417937-480


Managing Directors:

Tomoaki Hasegawa
Daniel Weippert

Amtsgericht Düsseldorf: HRB-Nr. 18578

VAT-No.: DE 121310431

Tax-No.: 105 5846 0207, Finanzamt Düsseldorf Nord

Data Protection Policy

We would like to inform you in the following about the processing of personal data within the scope of the use of our Internet pages.


The Controller responsible for these Internet pages is

Tsurumi (Europe) GmbH
Wahlerstr. 10
D-40472 Düsseldorf
Tel.: +49-211-4179373
Fax: +49-211-417937-480
Email: sales@tsurumi.eu

Additional information regarding our company and the authorised representatives may be found in our Imprint.

What data is processed?

Legal bases for data processing

In order to be able to offer you our website and related services, we process personal data on the basis of the following legal bases:

  • Consent (Article 6 Paragraph 1 Letter a) GDPR)
  • For the fulfilment of contracts (Article 6 Paragraph 1 Letter b) GDPR)
  • On the basis of a legitimate interest (Article 6 Paragraph 1 Letter f) GDPR)
  • For the fulfilment of a legal obligation (Article 6 Paragraph 1 Letter c) GDPR)

We will refer to the relevant terms in connection with the respective processing in order for you to categorise the basis on which we process personal data.

If personal data is processed on the basis of your consent, you have the right to withdraw your consent at any time with effect for the future.

If we process data on the basis of a legitimate interest, as the data subject concerned, you have the right to object to the processing of your personal data in accordance with the provisions within Article 21 of the GDPR.

Access data

With every access by a user to a page from the web offers of TSURUMI (Europe) GmbH.de as well as with every retrieval of a file, data regarding the process is stored in a protocol file (log file).

The IP address of the device used by you must be processed in order for the pages to be shown in your browser. In addition to this, further information about the browser of your device is processed.

Under Data Protection law, we are also obligated to ensure the confidentiality and integrity of the personal data processed within our IT systems.

For this purpose and from this interest, the following data is logged on the basis of a legitimate interest:

  • Name of the retrieved page,
  • Date and time of the retrieval,
  • Transferred data volume,
  • Notification of successful retrieval,
  • Requesting domain,
  • IP address in anonymous form,
  • Browser and operating system used, device type (tablet, smartphone etc.), device brand and device model.

The data is also used further in order to identify errors within the Internet pages and correct them.

The log files are automatically erased after 3 months.

Contact form

We offer a contact form on our website through which you may request information about our products or services or send general inquiries to us. We have identified the data required from you as mandatory fields in order to respond to a request. Information provided in the additional data fields is voluntary.

We need this information to process your inquiry, to address you correctly and to provide you with a reply. The data processing occurs with specific inquiries regarding the fulfilment of a contract or a contract initiation. With general inquiries, the processing occurs on the basis of a legitimate interest.

The inquiries arriving via our website contact form are electronically processed by us in order to reply to your inquiry. In this context and if necessary, other persons or departments, or third parties if necessary, may also be aware of the content within the form you sent.

The transmission of the contact form data over the Internet occurs through encrypted connections.


You may also subscribe to an Email Newsletter on our website. Alongside the voluntary information in the respective form, we will only process your e-mail address. This is also mandatory in order to be able to send you the newsletter.

We collect data from the registration for the newsletter. This data is exclusively used for the sending of the newsletter and is not transmitted to third parties.

Data collected:

  • Registration name, first name, last name
  • Email
  • Industry
  • Company
  • Postal address
  • Phone number

The contact details that you provided within Contact/Newsletter are stored so that they can be used to process and reply to your request. This data will not be transmitted to third parties without your consent.

You may cancel the newsletter with us at any time. Alternatively, you will find a link to cancel your subscription in every newsletter Email.


Our website uses cookies. These allow for the storage of user-related information on your device while you use our web page. Cookies allow for the determination of the frequency of utilisation and numbers of users of the pages. If you do not want the cookies to be stored, you may configure your Internet browser accordingly. However, we would like to point out here that the use of our Internet pages may then be limited. Cookies do not install or launch programs or other applications on your computer.

The application of cookies occurs on the basis of a legitimate interest. Our interest is a user-friendly visit to our Internet pages.

Web analysis

The "Google Analytics" web analysis tool is used on this website. The purpose of its application is the "needs-based design" of these Internet pages that is conducted on the basis of a legitimate interest. Moreover, the web analysis allows us to recognise errors within the Internet pages and correct them, e.g., with faulty links. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and allow for an analysis of website use by you. Alongside this, the so-called "Client-IDs" are used in order to create pseudonymous user profiles that jointly record the use of the Internet pages through desktop computers and mobile devices by a user.

The information about your use of this website generated by the cookies is generally transferred to a Google server in the USA and is stored there. However, because we have activated the so-called IP anonymization on this website and entered into a corresponding contract for order processing with Google, your already truncated IP address will be used by Google within Member States of the European Union or in other Contracting States to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

Google is certified in accordance with the so-called "Privacy Shield" (list entry). An adequate data protection level is guaranteed by Google.

You may prevent Google from collecting the data generated by the cookies and related to your use of the website (including your IP address) as well as prevent Google from processing that data by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Alternatively, you may – particularly with mobile terminals – prevent the capture by Google Analytics by clicking on the following link. Then an Opt-out Cookie is placed that prevents the future capture of your data during a visit to this website: Google Analytics deactivate.

You will find additional information regarding the terms of use of Google Analytics and Data Protection Policy under: https://policies.google.com/privacy


A map with the location of our company is integrated into this website. This map uses data from OpenStreetMap, a free project designed to collect freely usable geodata. In order for you to be able to view the map, information regarding the use of this website, including your IP address, will be forwarded to OpenStreetMap. These services are operated by the OpenStreetMap Foundation (OSMF), 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom, for the OSM community. In order for you to view the map, information about the use of OSM services is forwarded to OpenStreetMap. For more information on data protection, visit: https://wiki.osmfoundation.org/wiki/Privacy_Policy.

Use of a YouTube Plugin

Our website contains a YouTube-Plugin from Google Inc. in San Bruno, California USA. While using the plugin, a connection to the YouTube servers is established and transmitted through the site from which the connection is established.

If you have a personal account with YouTube and are logged in at the same time, YouTube will be able to track your browsing behaviour. You will find more information regarding data protection at www.youtube.com.

Purposes of processing personal data

We process the above-stated data for the operation of our website and for the fulfilment of contractual obligations to our customers as well as for the protection of our legitimate interests.

With your requests beyond an active customer relationship, we process the data for sales and advertising purposes. You may object to the use of your personal data for advertising purposes at any time.

Voluntary information

Insofar as you voluntarily provide data to us, within forms for example, and this data is not necessary to fulfil our contractual obligations, we process this in the legitimate assumption that the processing and use of this data is in your interests.

Recipient / Disclosure of data

Fundamentally, the data that you provide to us will not be transmitted to third parties. In particular, your data will not be shared with third parties for their advertising purposes.

Nevertheless, if necessary, we may utilise service providers to operate these Internet pages or for other products or services. It may occur here that a service provider receives knowledge of personal data. We carefully select our service providers – particularly with regard to data protection and data security – and meet all data processing measures required by Data Protection law for a permissible data processing.

Data processing outside the European Union

None of the above-stated personal data is processed outside the European Union.

Data Protection Officer

We have designated a Data Protection Officer.

They may be contacted as follows:

Tsurumi (Europe) GmbH
- Data Protection Officer –
Wahlerstr. 10
D-40472 Düsseldorf
Email: datenschutz@tsurumi.eu

Your rights as a data subject

You have the right to information regarding your personal data concerning you as a data subject. You may contact us at any time for information.

In the event of a request for information that is not made in writing, we ask for your understanding that we may require evidence from you that verifies that you are the person you are claiming to be.

Furthermore, you also have the right to data rectification and erasure as well as to the restriction of processing insofar as you are legally entitled to do so.

Finally, you have the right to object to the processing within the framework of the legal provisions. The same applies to the right to data portability.

Erasure of data

Fundamentally, we erase personal data when no requirement for further storage exists. In particular, a requirement may exist when the data is still needed in order to fulfil contractual services, verify, grant or deny guarantee or warranty claims if necessary. In the case of legal obligations to retain records, an erasure is only considered after the respective retention obligation has expired.

Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a supervisory authority for data protection regarding the processing of personal data by us.

Revisions to this Data Protection Policy

We will revise this Data Protection Policy in the event of changes to this website or in any other instances that require this. You will always find the respectively current version on this website.

Updated Version: 30.04.2019